Monica Cordova brings her experience and leadership as a marketing and communications expert to Allyn Media. She is a strong manager of integrated marketing campaigns, and a specialty in legal issues, crisis communication, law enforcement and government affairs.
In the public sector, Monica served in many capacities for the City of Dallas. In 2007 led the separation of 311 and Water Customer Service calls from the 911 call center. She developed new policies for the new call center and supervised operations.
In 2009, Monica joined the Dallas Police Department as a patrol officer and served the community of Dallas. She was selected as a bilingual spokesperson for the department in 2013. As a spokesperson, she was at the center of many high-profile incidents which gained national and international attention. Monica also managed crisis communications for the department, including the tragic Dallas Ambush on July 7, 2016. She was awarded the 2015 Officer of the Year for her work as a spokesperson, developing the department’s app used for external communication with the community, and for her involvement in the fight for equal benefits under the Dallas Police and Fire Pension.
As a result of her accomplishments, Monica has presented on crisis communication strategies to several different Public Information Officers associations, including the Bureau of Alcohol, Tobacco, Firearms and Explosives Public Information Officer National Conference, National Information Officers Association, International Association of Police Chiefs and many others. She helped many police departments develop strategies for communications during times of crisis and improve their process of highlighting positive stories out to the community and media.
In September of 2016, Monica joined the City of Dallas Public Information Office as a Senior Public Information Officer. She was soon appointed as the Interim Executive Manager for the department where she oversaw the city’s external communications and community outreach.
Monica moved to the private sector in 2018, where she was the Director of Marketing and Communications at Baron & Budd, P.C. She created TV, radio and magazine ads and oversaw the national law firm’s marketing, intake, and communications.
Monica holds a bachelor’s degree in Spanish Literature from the University of Puget Sound.